I have a friend, no this isn’t one of those things where the friend is actually me… I have been friends with this person for more than 17 years. We have worked together at 3 different companies prior to my real estate career. We go dirt biking together regularly, we can sit and talk for hours, he’s like the big brother I never had. I’ve known his daughter since she was four years old, so when it came time for her and her fiancé to buy a home, of course she called me. My friend also told his daughter that you do whatever Chris tells you. That’s how much this friend trusts me.
The objective of my friend’s daughter and fiancé was to buy a starter home prior to their wedding in 3 weeks! Mind you, a typical transaction takes about 30 days and we hadn’t even found the house yet! After a false start on the first house they saw, we quickly found the perfect home for them at an incredible price and immediately went to work trying to close this in just 2 weeks. Unfortunately, we stumbled across a major title issue (see “But your house is on my property!“) Thankfully we had a wonderful property owner next door to work with and a great seller and a phenomenal seller’s agent. We got the title issue resolved and the keys were delivered to my friend’s daughter and her husband the minute they got back from their honeymoon.
So I thought that was the end of the story, another happy closed sale in the books. Not so fast. My friend comes over that night we delivered the keys and personally thanks me for taking care of his daughter and for pulling off a miracle due to the timing and title issues. He then proceeds to tell me an interesting story…
Apparently when word got out in his neighborhood that his daughter had made an offer on a home, several REALTOR® friends/neighbors came around asking who they were using and why they weren’t being used to represent them. Questions like do you even know this person? Are you sure they are going to represent your daughter and her interests well? Has she signed anything yet with this other REALTOR®? And the list went on and on and on…
My friend, deeply disappointed in his friend’s/neighbor’s poor behavior and lack of professionalism simply said he wasn’t going to discuss this with them. He then told me that he had another referral for me. Apparently a neighbor heard how his daughter had bought a home and wanted his engaged son to do the same. I grabbed a small stack of cards and told him to give one to his neighbor. I also gave him a small stack of my 2011 President of the Utah County Association of REALTORS® business cards and said “Give these to your REALTOR® friends who had questioned your decision. Ask them if they know me and a little thing called the Code of Ethics!”
It’s really sad that competitors take on a mentality of scarcity instead of abundance. My friend even told me that he most likely would have referred the neighbor out to another one of his REALTOR® friends just to be fair and spread the wealth, which I would have had no problem with at all. But sadly their behavior made my friend realize that he should only be referring out to true professionals.
*WordCloud above is the REALTOR® Code of Ethics. Created using Wordle.net